Privacy Policy

1. Introduction

Welcome to Gateway to EduBihar ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services related to Bihar Student Credit Card (BSCC) scheme, college admissions, and educational guidance.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Identification Data: Full name, date of birth, gender, Aadhaar number
• Contact Information: Email address, phone number, residential address
• Educational Information: Academic qualifications, current education level, desired courses
• Financial Information: Income details, bank account information (for BSCC applications)
• Documentation: Scanned copies of educational certificates, identity proof, address proof

Automatically Collected Information

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent, features used, search queries
• Location Data: General location information for service personalization

3. How We Use Your Information

We use the collected information for the following purposes:

• BSCC Application Processing: To process and facilitate Bihar Student Credit Card applications
• Educational Services: To provide college recommendations, course information, and admission guidance
• Communication: To send updates about application status, important deadlines, and educational opportunities
• Service Improvement: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with legal obligations and government requirements
• Customer Support: To respond to inquiries and provide technical assistance
• Personalization: To customize content and recommendations based on your preferences

4. Data Sharing & Disclosure

We may share your information in the following circumstances:

• Government Authorities: With Bihar government departments for BSCC scheme processing
• Educational Institutions: With colleges and universities for admission procedures
• Service Providers: With trusted third-party vendors who assist in platform operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or business transfers

5. Data Protection & Security

We implement appropriate security measures to protect your personal information:

• Encryption: SSL encryption for data transmission
• Access Controls: Restricted access to personal information
• Secure Storage: Protected servers with regular security updates
• Employee Training: Staff training on data protection practices
• Regular Audits: Security assessments and vulnerability testing

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for relevant educational content recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect platform functionality.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of data processing
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our services after changes constitutes acceptance of the updated policy.